Privacy Policy

At Sun Seng Supermarket, we value the trust you place in us when you shop at our store and use our website. This Privacy Policy describes how we collect, use, and protect your personal information through our online ordering system.

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1. Information We Collect
   
   We only collect the information necessary to process and fulfill your online orders. This includes:
   
   Contact Information: Name, email address, and phone number.
   
   Delivery/Billing Information: Shipping address and billing address.
   
   Transaction Details: Information about the products you purchase.
    

2. How We Use Your Information
   
   We use your data strictly for the following purposes:
   
   - Processing and delivering your grocery orders
   
   - Communicating with you regarding your order status
   
   - Improving our website performance through basic analytics
    

3. Third-Party Services
   
   To provide a seamless shopping experience, we share your information with trusted third-party service providers:
   
   Wix: Our website platform, which hosts our online store and processes data securely.
   
   Google Analytics: We use this tool to understand general website traffic and improve our user experience. This data is typically aggregated and does not identify you personally.
   
   Payment Processors: Your payment information is handled by secure, encrypted third-party processors. Sun Seng Supermarket does not store your full credit card details on our servers.
    

4. Cookies and Tracking
   
   We do not use tracking cookies for advertising or marketing purposes. Any "essential" cookies used by our website provider (Wix) are strictly to ensure the website functions correctly (e.g., keeping items in your shopping cart).
    

5. Data Security
   
   We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
    

6. Your Rights
   
   Depending on your location, you may have the right to:
   
   - Request access to the personal data we hold about you.
   
   - Request the correction or deletion of your personal data.
   
   - Opt-out of any future communications.
    

7. Contact Us
   
   If you have any questions about this Privacy Policy or how we handle your data, please contact us at: sunsengmarket@gmail.com

Last Updated: March 23, 2026